On "BPI Seeks Input for Spanish-English Industry Glossary"

This is overdue and smart. Half your service calls in North Jersey are happening in Spanish-speaking homes, and there's no consistent terminology when you're explaining condensate lines or refrigerant charge to a homeowner or coordinating with bilingual techs on the job site. A real glossary—not Google Translate—saves time, kills miscommunication, and keeps you from sounding like you're guessing. If you've got Spanish-speaking crew or customers, you should be weighing in on what terms actually stick in the field.