On "Seven Business Trends Reshaping Home Service Contractors"

Operational discipline and recurring revenue aren't trends—they're table stakes now, and anyone still competing on price or reactive callouts is already losing. The culture piece is real though: shops that can actually retain techs and keep them trained are pulling away from the ones bleeding talent to competitors. That's where the real margin lives in 2026, not in chasing the latest software or restructuring your service menu. If you're not obsessing over your people and your processes, you're already behind.